About the Role

Elmhurst leads the way as the UK’s largest training and accreditation provider for Energy Assessors. Due to our continued success, we are currently seeking a new team member to join our Existing Dwellings Technical support team.

This role is based at our Lutterworth office, with opportunities for hybrid working for part of the week.

What can I expect to do in the role?

The main part of your role will be working as part of our Existing Dwellings Technical team to offer high levels of front-line support to our members through the provision of excellent technical support mainly by telephone and email communications, with some auditing.

If you are not already trained as a Domestic Energy Assessor (DEA), full accredited training will be given.

About You

We are seeking an individual who possesses a strong ‘Can-Do’ attitude and is willing to go the extra mile to provide a positive customer experience.

Our ideal candidate will have:

✅ The ability to provide high levels of customer service in a busy environment.
✅ The role is technical so requires good attention to detail and the ability to perform calculations.
✅ An excellent communication style for verbal and written correspondence.
✅ The ability to maintain good working relationships in a team environment.
✅ Be comfortable working in an environment where IT is an important tool for our business.

The Benefits That Matter Most

We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life – you can find them at Elmhurst!