About the Role

Elmhurst leads the way as the UK’s largest training and accreditation provider for Energy Assessors.  Due to our continued success, we are currently seeking a new team member to join our DEA (Existing Dwelling) technical department.

The role is based at our Lutterworth office, with the possibility for hybrid working for part of the week. The role is full time, Monday to Friday, 9am-5pm. Throughout the probation period, you will be required to attend the office full time. However, after the probation period ends, a minimum of 3 days is expected in the office.

What can you expect to do in the role?

In this role, you will be working within our Existing Dwellings support team offering Introductory Level 3 Domestic Energy Assessor Training to new delegates as well as continued professional Development courses to our new and existing members. This will be balanced alongside working with the support team to offer high levels of customer service support to our members through the provision of writing technical material and offering telephone and email support.

About You

We are seeking an individual who possesses a strong ‘Can-Do’ attitude and is willing to go the extra mile to provide a positive customer experience.

Our ideal candidate will have:

✅ Domestic Energy Assessor Level 3 Qualified.
✅ The ability to provide high levels of customer service in a busy environment.
✅ The role is technical so requires good attention to detail and the ability to perform calculations.
✅ An excellent communication style for face to face, verbal and written correspondence.
✅ The ability to maintain good working relationships in a team environment.
✅ You should be comfortable working in an environment where IT is an important tool for our business.
✅ You should have experience in face-to-face and online training.

The Benefits That Matter Most

We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life – you can find them at Elmhurst!