About the Role

Elmhurst is the UK’s leading provider of training and accreditation for Energy Assessors. Due to our continued growth, we are seeking a new team member to join our OCDEA/ On Construction Support team. This role will involve providing technical advice and support to Elmhurst’s OCDEA membership via phone and email.

The position is based at our Lutterworth office, with the option for hybrid working.

What can I expect to do in the role?

The main part of your role will be working as part of our OCDEA support team to proactively offer high level and consistent frontline support to our members through the provision of excellent technical support mainly by telephone and email communications, to ensure that Elmhurst’s products and services are understood by stakeholders.  There will also be opportunities to get involved with other projects and help with auditing, training and events.

About You

People are what make Elmhurst great. It is the drive and commitment of our people that creates our success, which is why we focus on recruiting and developing the best talent. Our ideal candidate will have:

✅ a ‘Can-Do’ attitude, willing to go the extra mile to provide a positive customer experience
✅ working knowledge of the Energy Assessment industry and EPCs.
✅ excellent attention to detail
✅ good communication skills
✅ able to build good and positive working relationships with internal and external stakeholders

While not essential, the following would be advantageous:

✅ already an experienced energy assessor – especially OCDEA
✅ experience of audits and training in the energy assessment industry
✅ interest in renewable energies and/or sustainable buildings

The Benefits That Matter Most

We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life – you can find them at Elmhurst!