About the Role

The role of Technical Assessor/Advisor is crucial in establishing Elmhurst as the leading training and qualification provider in our industry.

The main part of your role will be working as part of our Training team to help deliver support and guidance to learners through their learning journey. You will offer high levels of front-line support to our learners through the provision of excellent technical support, mainly by online assessment feedback, telephone and email communications. The successful candidate will also utilise our online portfolio system to manage and review candidate progress efficiently.

If you are not already trained as a Domestic Energy Assessor (DEA), full accredited training will be provided.

Future development will also include the A1 CAVA Vocational Assessing qualification.

About You

We are seeking an individual who possesses a strong ‘Can-Do’ attitude and is willing to go the extra mile to provide a positive customer experience.

Our ideal candidate will have:

✅ The role is technical, so requires good attention to detail and ability to perform calculations.
✅ Good communication skills, for both verbal and written correspondence.
✅ The ability to provide high levels of customer service in a busy technical environment.
✅ A keen eye for detail.

The Benefits That Matter Most

We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life – you can find them at Elmhurst!